About the role
🍎 macOS experience is required
You should be comfortable working on macOS on a daily basis (user support, troubleshooting, basic setup). You don’t need to be an expert — but Macs should feel familiar.
We’re looking for a Junior IT Supporter to join an Apple-first environment in a creative company based in Copenhagen.This is an on-site role where you’ll be close to users, hardware, and day-to-day IT operations.
You don’t need to know everything from day one — curiosity, reliability, and willingness to learn matter more than seniority.The role is ideal if you’re early in your IT career and want hands-on experience with real users, real setups, and real responsibility.
What you’ll be doing
You’ll help support and maintain a mixed environment with a strong Apple focus:
• macOS and Apple hardware (Apple-first setup)
• Google Workspace (core platform)
• Windows PCs
• Microsoft Active Directory
• Microsoft services and SaaS tools
• Basic networking, Wi-Fi, and office IT
• Day-to-day user support (on-site)
What we’re looking for
We’re looking for someone who:
• Is comfortable working independently
• Takes responsibility and follows up on tasks
• Enjoys helping users and solving practical problems
• Is open to learning and improving over time
• Communicates clearly and calmly
Initiative & ideas
In the IT team, we try to keep the distance from idea to action as short as possible.If you have an idea, spot an improvement, or see a better way of doing things, we’re open to discussing it — even early in the role.
We value initiative over seniority
Hiring process
0. đź“© Application received
Once you’ve submitted your application, you’ll receive a confirmation.
We review all applications carefully and will reach out if there’s a potential match.1. 🎥 Short introduction video
Selected candidates will be asked to record a short video introducing themselves.2. 🧠Practical questions
If we move forward, you’ll receive a small set of practical, problem-solving questions.3. 🤝 Interview
Final candidates will be invited to a conversation with the hiring team.
The process is designed to focus on how you think and approach problems — not on polished presentations or perfect answers.
Practical details
• On-site role in Copenhagen, Denmark
• Full-time position
• Applicants must already be legally allowed to work in DenmarkPlease apply via the button below.
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